In our section: ‘Employee in the spotlight’ we like to show which people are behind our organisation. On a daily basis, Archive-IT is committed to supporting organisations in the transition from a paper to a digital working environment. In addition, software is being developed to guarantee safe, digital accessibility. But who does what? And what are the motivations of the employees of the Archive-IT team? Time for a look behind the scenes.
In the ‘Employee in the spotlight’ of March, Marcel Nobel was nominated by Marc Polmans. We would like to introduce Marcel to you!
How did you end up at Archive-IT?
“I started at Jalema in 1996, from where Archive-IT originated as a sister company. When I worked there for 12.5 years, I started looking for a new challenge. I did something completely different for two years and then I gained a lot of experience in other commercial positions. In 2010 I was approached by a former colleague to work as an account manager at Archive-IT, then I-FourC. I saw this as a great opportunity, partly because I looked back on a great period at Jalema. The decision to work for Archive-IT was quickly made!”
Can you tell me anything about your current position?
“I’m an account manager. That’s of course a broad term, but above all it means that I’m involved in maintaining relationships and looking for new customers. What I like about this position is the challenge it offers. To look at the problem together with customers and then determine whether we can offer a solution. In doing so, I regularly have to think out of the box, push the boundaries and occasionally push the boundaries as well. I really enjoy this whole process, with the ultimate goal of achieving results.”
What does your average day look like?
“There is no average day. Every day is different. I always start the day with the agenda planning. Sometimes in the morning I think I don’t have such a busy day, but this can change quickly. Sometimes one phone call leads to a completely different day than you had foreseen. That one phone call leads to a chain reaction in which I have to sort everything out, make phone calls and send e-mails. Before I know it, the day is already over. I also have days that are more structured, when my agenda is full of external appointments, for example. But even then every appointment is different. For me, this variation and variation in days is also the charm of the sales profession.”
Where do you get satisfaction during your work?
“I get satisfaction when I see that we can really help a client. Of course, you put a lot of time and effort into customising the right solution for the customer. Even if you are convinced yourself that you can offer this solution, the client should of course also see it that way. When the customer really feels that the solution fits the problem and we get a ‘go’ for the project, this gives me a lot of satisfaction.”
Nice to know: Marcel practices three times a week Kendo, a Japanese swordsmanship. Everything that is important at Kendo, he can also put to good use in his work and dealing with clients. Think for example of mutual respect, etiquette and reading his opponent.
For the next month you can put someone in the spotlight. Who do you want to nominate and why?
“For the month of May, I would like to nominate our CEO Joan Westendorff. I’m very curious to see what drives him in his work.”