Frequently Asked Questions
The files managed by Archive-IT in the archive can be requested not only digitally but also in physical form. The files are sent by (registered) mail/courier.
Archive-IT offers a 24-hour service.
Depending on the Service Level Agreement chosen at the time of the application, a file will be delivered. The delivery times are between 1.5 and 32 hours (working hours).
Before documents may be destroyed, the storage period must have expired. Read more about it here.
After the safe archive destruction you will receive a certificate of destruction. This certificate lists all the files that we have destroyed for you. On this basis, you can prove that you have implemented the destruction policy as it applies to your organisation.
For the destruction of confidential documents, Archive-IT has established a long-term and close collaboration with SUEZ. The archive documents are brought in one direct way to the secure environment of SUEZ. The archive destruction takes place in a completely closed circuit. This means that no human hands are involved in the process; it is fully automated.
The archive is secured with camera surveillance, fire protection system, a gas extinguishing system and access control. The entire site is surrounded by a solid fence. Files only leave the archive during working hours for further processing and are always returned to the secure archive at the end of a working day.
Archive-IT is ISO 27001 and ISO 9001 certified and complies with the NEN 7510 standard. In addition, the SaaS (cloud) software complies with the Verisign standards and our employees have signed a Certificate of Good Conduct and a Confidentiality Agreement.
The files that are digitized at Archive-IT will always be made available via the Archive-IT software. This guarantees, among other things, safety and accessibility. In addition, the possibility of physical delivery of files.
In order to create a completely digital archive, the Archive-IT system can in principle be seamlessly integrated into an EPD, ECD and various document management systems. In this way, a new way of archiving is combined with the history to create a complete digital archive. You simply work from your own, trusted system.
You can log in through https://access.i-fourc.com (this is currently being converted to .archive-it.nl)
Go to https://access.i-fourc.com and click on “Forgot password”.
The Archive-IT office is open Monday through Friday from 08.15 – 17.00.
Invoices can be emailed to firstname.lastname@example.org.
Send an e-mail to email@example.com with the new data. We will adjust your details as soon as possible.
Go to the registration page and fill in your details. You will receive an email once a month with the latest updates. Do you no longer wish to receive updates? Unsubscribe via the link in the mail.